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Privacy & Cookies Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

Last Updated: 01/07/2025

1. Introduction

SenseCheck Technologies Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy & Cookies Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you visit our website www.sensecheck.it, use our services, or interact with us.

This Policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

SenseCheck Technologies Ltd is the controller responsible for your personal data. Our registered office is at Cobalt Business Exchange Central, Silver Fox Way, Newcastle upon Tyne, NE27 0QJ, United Kingdom.

If you have any questions about this Policy or our data protection practices, please contact us at support@sensecheck.tech.

3. Information We Collect

We may collect and process the following types of personal data about you:

3.1. Personal Information You Provide to Us

  • Identity Data: including your first name, last name, username or similar identifier, title.
  • Contact Data: including your email address, telephone numbers, and billing/delivery address.
  • Professional Data: including your job title, company name, and industry.
  • Communications Data: including your preferences in receiving marketing from us and your communication preferences, as well as any information you provide when you contact us (e.g., through our contact form, email, or phone).
  • Account Data: If you create an account with us, your username, password (encrypted), and other registration information.

3.2. Information We Collect Automatically (Cookies and Tracking Technologies)

When you navigate our website, we may automatically collect certain information about your device and browsing actions. This information is collected using cookies and similar tracking technologies.

  • Technical Data: including your Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: including information about how you use our website, products, and services.

Please see Section 9 on "Cookies" for more details.

4. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage your account: to manage your registration as a user of the Service.
  • For the performance of a contract: to develop, comply with, and undertake the purchase contract for the products, items, or services you have purchased or of any other contract with us.
  • To contact you: by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  • To manage your requests: to attend and manage your requests to us.
  • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets.
  • For other purposes: such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.

5. Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Consent: Where you have given us explicit consent to process your personal data for a specific purpose (e.g., for marketing communications or use of non-essential cookies).
  • Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
  • Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Legal Obligation: Where we need to comply with a legal or regulatory obligation.

6. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third-party vendors and other service providers that perform services on our behalf, such as hosting, email services, payment processing, data analytics, and customer service.
  • Professional Advisors: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • Legal Authorities: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

8. Your Data Protection Rights under UK GDPR

Under UK GDPR, you have various rights in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request the transfer of your personal data to you or to a third party.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us at support@sensecheck.tech. You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

9. Cookies

9.1. What are cookies?

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

9.2. How we use cookies

We use cookies to:

  • Ensure our website functions correctly.
  • Understand how visitors use our website, which helps us improve its performance and user experience.
  • Remember your preferences (e.g., language or region, cookie consent choices).

9.3. Types of cookies we may use

  • Strictly Necessary Cookies: These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site.
  • Performance Cookies: These cookies collect information about how you use our website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymised. Their sole purpose is to improve website functions.
  • Functionality Cookies: These cookies allow our website to remember choices you have made in the past, like what language you prefer or what your user name and password are so you can automatically log in.

9.4. Managing your cookie preferences

When you first visit our website, you will be presented with a cookie consent banner allowing you to accept or decline cookies.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

10. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

11. International Data Transfers

We do not transfer data internationally.

12. Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

13. Changes to This Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page and updating the "Last Updated" date. You are advised to review this Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy & Cookies Policy, please contact us:

  • By email: support@sensecheck.tech
  • By visiting our contact page on this website
  • By mail: SenseCheck Technologies Ltd, Cobalt Business Exchange Central, Silver Fox Way, Newcastle upon Tyne, NE27 0QJ, United Kingdom.

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